TPM & Hardware Resellers: A Deep Dive into Owlytica for TPM, Hardware Resellers

Mar 17, 2024 | Blog, Lessons Learned

 

For businesses in the third-party maintenance, hardware reselling, or value-added reselling spheres, achieving a blend of predictable revenue, solid margins, and an exceptional customer experience is paramount. Furthermore, this balance is essential for long-term success and growth.

However, the journey to operational excellence is fraught with challenges, especially when traditional tools like spreadsheets, Salesforce, and QuickBooks can become more of a hindrance than a help. 

My own venture’s search for a better tool brought me face to face with these obstacles, leading me to build Owlytica.

Over time, it helped me….

  • Grow margins
  • Simplify my operations
  • Increase my renewal rates
  • Improve my service

My bet is that it could help you too.

Breaking Free from Conventional Tools

For years, I attempted to steer my company to success using a patchwork of conventional tools. 

Despite my best efforts, the limitations of spreadsheets and fragmented software solutions became glaringly apparent. 

So, the search for a cohesive system that could support our operations from the ground up was critical. Over time, Owlytica was built, offering a beacon of hope.

Introducing Owlytica: A Game-Changer

Owlytica stands out as a comprehensive platform designed specifically for companies like ours, particularly in addressing our unique needs. Moreover, it offers tailored solutions that enhance our operational efficiency.

Plus, it’s not just a software; it’s a revolution in how we manage our business. This platform provides a suite of features that cater to every aspect of our operations, from quoting and contract management to asset management, ticketing, renewals, and insightful reporting.

Key Features That Set Owlytica Apart

Quoting and Contracts: Streamline your sales process with efficient quoting mechanisms and manage contracts with ease, ensuring accuracy and consistency.

Asset Management: Consolidate all your hardware assets (we are working on software) in one place, making it easier to track, manage, and optimize their use over time.

Ticketing: Improve your service delivery with a robust ticketing system that enables swift resolution of customer issues. In addition, this system helps maintain customer satisfaction and loyalty.

Renewals: Automate and manage renewal processes, ensuring continuous service for your customers as well as steady revenue streams for your business.

Reporting: Gain valuable insights into your operations with comprehensive reporting tools, thus, enabling you to make data-driven decisions to boost your margins and service quality.

Unifying Contracts and Assets

One of the standout features of Owlytica is its ability to bring all your contracts and assets under one roof which allows you to interact with them to help customers plan out the lifecycle of each asset. 

As a result, this unified approach not only simplifies management but also provides unparalleled visibility into your operations. By consolidating this information, Owlytica helps you report on, improve upon, and ultimately excel in every facet of your business.

Enhancing the Customer Experience

Owlytica goes beyond internal benefits by also offering a customer portal that revolutionizes the way your clients interact with your services. In addition, this portal allows customers to engage with their data, plan for the lifecycle of their assets, and enjoy a seamless experience that strengthens their loyalty to your brand.

Discover Owlytica Through Our Latest Video

To give you a clearer understanding of what Owlytica can do for your business, I’ve created a comprehensive video walkthrough. Specifically, this video covers a high-level overview of Owlytica, showcasing its key features and demonstrating how it can transform your operational efficiency and customer satisfaction. Moreover, we’d love to learn more about your business and give you a demo directly. If there is an interest, you can reach out here.

When you are ready, there are 4 ways we can help you:

1. More Revenue, Less Effort.
See how Owlytica multiplies revenue, margins and profit with renewal, asset and customer data, while streamlining sales operations. Book a Demo.

2. Stuck in Sales or Marketing?
Let’s fix that. Schedule a Sales Mastermind Call with our founder Reid and get at least one game-changing strategy for your VAR or MSP - guaranteed.

3. Unlock Sales. Free eCourse.
Use renewals and asset data to acquire, expand, and retain customers. Get 6 videos + bonuses from the Sales Acceleration Playbook.

4. Turn Data Into Revenue. Free Trial.
See how Owlytica boosts margins, expands customers, and simplifies asset management. Start your Free Trial Now.

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