Hey there—I’m Reid, founder of Owlytica.

We help VARs and MSPs take their businesses to the next level.

Reid Smith-Vaniz CEO Reliant Technology

Our Founding Journey

For over two decades, I’ve worked at resellers, built a third-party maintenance company from scratch, and picked up plenty of wisdom on driving a tech company forward.

In 2017, though, I hit a roadblock.

My previous venture, Reliant, was focused on growing our maintenance services and recurring revenue, but we were stuck. The daily grind and lack of the right tools were major hurdles.

We gave Salesforce a shot to manage our operations, but it was a no-go. Consulting fees stacked up, our data was all over the place, and the workload was intense. We were on the lookout for a smarter approach.

A Breakthrough

Fueled by a bold idea, we set out to create a no-cost IT asset management platform for our customers. That idea not only transformed our operations over the next three years but also became the heart of our business, leading to an acquisition by a major player in the industry.

Our progress was off the charts, thanks to a dedicated team, all syncing up on a top-notch platform.

The Future

We successfully sold Reliant in March 2022. After a brief breather and spinning Owlytica into its own brand, I’m now excited about helping others grow and fine-tune their businesses.

Outside of steering Owlytica, my world revolves around music, cooking, quality time with the family, and embracing the great outdoors—be it camping, golfing, or hiking. My faith is really important to me, and I aim to live out of love and kindness.

Here’s where I believe we can make a difference for you:

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Smoothing Out Operations

Imagine turning chaos into clarity. We’re here to help you streamline everything from renewal cycles and maintenance management to nailing your quotes and upsells, ensuring you make a bigger impact with less sweat.

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Capitalizing on Asset Data

Your customers’ tech assets are a treasure trove of sales potential. Master the art of tracking and reporting on your IT assets, and you’ll pave the way for a profitable future.

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Elevating the Customer Experience

Everyone’s a fan of simplicity. Reduce the spreadsheet shuffle and focus more on elevating your clients’ journey. With our portal and toolkit, you’ll set yourself apart in no time.

We’re committed to helping you achieve:

1.

A business model that’s more profitable and predictable

2.

A reputation for stellar service

3.

Smooth and efficient sales and renewal processes

4.

Data-driven insights for sales and client services

5.

Happy customers

6.

And a happier you

Start your journey with a free trial of Owlytica.

Let’s take your business to the next level.