Asset Management
What is our Asset Management for IT Resellers
Efficiently organizing customer assets and associated support agreements is a critical first step towards success for IT Resellers. Owlytica IT asset tracking software offers a centralized repository to manage assets from various OEMs.This provides the ability to identify additional sales opportunities and renew products from any OEM.
Beneficial Features of Owlytica’s IT Asset Management Software for IT Resellers:
Comprehensive Multi-OEM Asset Repository
Owlytica IT asset management software offers a centralized asset repository, covering IT and other OEMs. Regardless of sale origins, track and manage assets on one platform, capturing a full view of customers’ IT landscapes.
Proactive Support for All OEMs
Owlytica IT asset tracking software delivers proactive end of maintenance alerts for various OEM assets. View asset SLA, location, description and more irrespective of the manufacturer, allowing you and your customer to make better decisions.
Upsell and Cross-Sell Opportunities Across OEMs
Recognize upsell and cross-sell chances, spanning all major OEMs. Understand customers’ assets to suggest pertinent upgrades or additional services, fueling revenue growth across all OEMs.
Seamless Integration for Multi-OEM Environments
Incorporate our IT asset management software into existing systems like CRM and ERP, offering a cohesive asset view across all OEMs your resell. Import vast assets or connect via API to platforms like Cisco CCW-R.
Manage quotes, assets, contracts, and renewals all in one place.
Asset Management
Renew, up-sell, and cross-sell with securely stored asset data.
Reports and Dashboards
See trusted data like never before and let insight guide decisions.
Quoting and Renewals
Quote and renew service, support and maintenance in minutes.
Contract Management
View all contracts and associated assets from a truly comprehensive, centralized dashboard.
Ticketing
Open tickets and speed them through an ITIL-based service process.
Customer portal
Provide self-service that actually empowers users and inspires rave reviews.
“Owlytica’s IT asset management system simplified how we managed customer assets across various OEMs, including Cisco.”
Reid Smith-Vaniz CEO Reliant Technology
FAQ
What is IT asset management, and why is it important for businesses?
IT asset management is the process of tracking, maintaining, and optimizing an organization’s physical and digital assets. It’s essential for businesses because it helps improve efficiency, reduce costs, minimize risks, and ensure compliance with contracts and warranties.
How does asset management benefit IT resellers specifically?
IT asset management benefits IT resellers by providing a centralized platform to track and manage customer assets, allowing for proactive maintenance, upsell opportunities, and actionable insights.
Can Owlytica's asset management system handle assets from multiple OEMs, not just Cisco?
Yes, Owlytica’s asset management system for resellers is designed to handle IT assets from various OEMs, providing a unified platform to manage assets from different manufacturers.
What types of assets can be managed using Owlytica's system?
Owlytica’s system can manage a wide range of IT assets, including IT equipment, hardware, software licenses, contracts, warranties, and more.
How does the system help with proactive maintenance of IT assets?
Owlytica’s system offers proactive alerts and reminders to monitor IT asset health and schedule maintenance tasks, preventing downtime and ensuring continuous operations.
What analytics capabilities are available for IT asset management?
Owlytica provides analytics tools that allow you to generate actionable insights from asset data. You can analyze IT asset performance, identify trends, and make data-driven decisions to optimize your offerings.
How can the system identify upsell and cross-sell opportunities?
Does Owlytica's Asset Management system integrate with other business systems, such as CRM or ERP?
Yes, Owlytica’s system and API offers integration capabilities, allowing you to integrate with CRM, ERP, and other business systems for a unified view of customer IT assets and streamlined workflows.
Can customers access their IT asset information through the system?
Yes, Owlytica provides a dedicated customer portal that allows customers to access and monitor their IT asset information in real-time, enhancing transparency and trust.
How does the system ensure compliance with contracts and warranties?
The system helps ensure compliance by tracking contract and warranty details, providing alerts for renewal dates, and allowing you to manage IT asset information, ensuring that contractual obligations are met.