Create Users

Add the users who work for your customers, they will access the customer portal.

Video

Instructions

To quickly add a user:

  • On the main menu navigate to Companies > Users.
  • Then click on the Add User button.

To add users to a company:

  • Open up the company’s profile by going to Companies > Companies then select the company name to open up the company profile.
  • From the company profile navigate to the Users tab and click on the Add User button.
NOTE: Users are your customers who can access the customer portal

1/19/24: We can mass import users on your behalf via CSV. We will need you to send us a file.

Add a User to Multiple Companies

You can add a user to multiple companies by:

  • On the main menu navigate to Companies > Users.
  • Select an existing user.
  • Access the Companies tab.
  • Choose the desired company from the dropdown list.
  • Click the Add to Company button.

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